Proudly Serving Hampton Roads
& NE North Carolina
Information Technology Solutions for Businesses
CompTIA, Microsoft and Industry Certified Technicians and Consultants
Information Technology Solutions for Businesses
CompTIA, Microsoft and Industry Certified Technicians and Consultants
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NtegraCare™ Chartered Ntegra IT Solutions, Inc. - Integrating Information Technology with IntegrityTM  What is NtegraCare™ Chartered? NtegraCare™ Chartered is a solution we use to keep an eye on our client’s critical infrastructures, perform routine maintenance, repair our clients’ technology infrastructure, when required and provide our clients with reliable hardware and software. What are the advantages of NtegraCare™ Chartered? NtegraCare™ Chartered combines all of the advantages of our NtegraCare™ Managed with state-of-the-art equipment and up-to-date software. Imagine, as in the example provide on our NtegraCare™ Managed page, that you had the ability to take your car into the shop everyday and have a full inspection performed. The vehicle technician would become very familiar with your vehicle and quickly recognize problems that might cause you some issues later while driving. Because the technician has seen your car everyday he quickly realizes that one of your tires has a small nail in it. Without a second thought he removes the tire, pulls the nail and patches the hole. Then to ensure your car is running the best it possibly can, he changes all your fluids (oil, radiator, power steering, transmission, etc.), tightens every bolt on the car, removes build up around critical engine parts, vacuums the car and takes it for a test drive. After the test drive, he realizes the car is pulling a little to the left so he gives the car a realignment. He then hands you the keys and says, “It’s all yours.” Would that not be the best automobile technician you ever met? Almost…but not quite. How would this technician react if he found out your engine block was cracked or your radiator was completely shot? He’d most certainly tell you of the problem, but he would expect you to front the costs of the broken parts and labor. What if the technician, instead of replacing the parts, offered you a new car and told you that if any of the parts break in this new car he will replace them for free? And to avoid vehicle degradation would replace the vehicle with a brand new car every three years? Well…this is exactly how NtegraCare™ Chartered works. We provide the equipment, the software, replacement parts, and because we manage your complete infrastructure we roll all of our labor costs into a single fixed monthly fee. By rolling all labor fees into our NtegraCare™ Chartered we create a win-win situation for our clients. Not only will Ntegra IT Solutions provide the best service available but we maintain the burden of ensuring all of our client’s computers, servers and network devices are running nominally. This means, if it takes our technicians two hours or ten hours to fix a problem, our clients will continue to only pay a single flat fee. Is NtegraCare™ Chartered expensive? No, in fact, NtegraCare™ Chartered is a fraction of the cost of having a full time technician available on staff, with quadruple the advantages.
Remote Monitoring – Our state-of-the-art system provides NtegraCare™ technicians information about all the events happening on a network. Our technicians monitor the situations and recommend appropriate actions. Remote Maintenance – Repetitive maintenance routines are handled on a regular schedule to ensure your computers are running optimally. Remote Management – Tasks or issues that go beyond routine maintenance are managed by NtegraCare™ technicians as they occur. All Inclusive Labor – All remote and onsite support is covered. Meaning no unexpected fees! Vendor Management – We manage your technology vendors so you don’t have to. HaaS/SaaS (Hardware and Software as a Service) – All equipment, software and replacement parts are completely covered. |
Proudly Serving Hampton Roads & NE North Carolina